• Hear best practices for implementing innovative process improvement & Lean practices
• Examine the role of leadership in successful Lean initiatives
• Uncover ways for creating and sustaining Lean momentum in the public sector
• Explore how public services are adapting to new technology to provide efficient Lean service delivery
• Look at the use of performance measurement and management to drive continual improvement
• Learn how to implement Lean training and development programs within your organization
• Examine how to introduce a "Lean" approach to improve the delivery of services in the public sector
• Alberta Health
• Fujitsu Canada
• Inflexion Consulting Inc.
• Landmark Group
• Ministry of Human Services.
• Ministry of Justice and Solicitor General
• NorQuest College
• ProSolve Consulting Ltd.
• The Winslow Group
• Xerox Canada Ltd.