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Oct 2017


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ASHRM 2017 Annual Conference & Exhibition - American Society for Healthcare Risk Management






Event Overview:

Year after year, ASHRM’s annual conference continues to be the optimal learning, networking and career-building experience.

Attendee Information:

ASHRM 2017 is not just any healthcare conference – it’s YOUR conference, structured specifically for healthcare risk management, patient safety, legal, insurance and other healthcare-related professionals. You can tailor education, networking events and speaker sessions to meet your needs and maximize the value of your attendance.

ASHRM 2017 is the ONLY conference of its kind – dedicated solely to risk in the healthcare industry. Whether you’re a veteran healthcare risk manager or new to the field, this year’s conference will help you learn what the future holds for the healthcare risk management profession, earn valuable continuing education credits, and collaborate with informed and engaged peers, just like you!

Exhibitor Information:

The ASHRM Annual Conference is the largest gathering in the nation for healthcare risk management professionals, attracting nearly 2,000 attendees each year. The Conference offers nine levels of sponsorship opportunities as well as numerous a la cart exhibition and advertising options. Join us as a sponsor, partner or exhibitor at a level that meets your corporate needs and budget, and connect with influential healthcare risk management leaders from all over the United States.

About ASHRM:

Established in 1980, the American Society for Healthcare Risk Management (ASHRM) is a personal membership group of the American Hospital Association (AHA) with nearly 6,000 members representing risk management, patient safety, insurance, law, finance and other related professions.

ASHRM promotes effective and innovative risk management strategies and professional leadership through education, recognition, advocacy, publications, networking and interactions with leading healthcare organizations and government agencies. ASHRM initiatives focus on developing and implementing safe and effective patient care practices, the preservation of financial resources and the maintenance of safe working environments.

* Sheraton Seattle Hotel: 1400 6th Avenue · Seattle, Washington, 98101 Phone: 206-621-9000


Oct 15   
10:00 AM - 7:00 PM Registration Level 4
10:00 AM - 7:00 PM Bookstore Level 6
11:00 AM-1:00 PM Chapter Leader's Workshop Presented by RL Solutions - Invitation Only Sheraton Seattle, Willow
1:30-2:30 PM First Time Attendee and New Member Orientation Seattle Sheraton, Cirrus
3:00-5:00 PM Business Meeting and ASHRM 2017 Opening Keynote: Paul LeSage - Moving Left of BANG! Reliability and Proactive Risk Management Sponsored by RL Solutions WSCC, Level 6
Ballroom 6AC
5:00-7:00 PM Welcome Reception and Solution Center Opening Solution Center, Level 4
Oct 16   
7:30 AM - 5:00 PM Registration Level 4
7:30 AM - 5:00 PM Bookstore Level 6
7:30-9:00 AM Solution Center - Breakfast / Bite-Size learning Solution Center, Level 4
9:00-10:00 AM Concurrent Sessions Breakout Rooms, Level 6
10:15-11:15 AM Concurrent Sessions Breakout Rooms, Level 6
11:30 AM-1:30 PM Solution Center - Lunch Presented by Kaufman, Borgeest & Ryan / Bite-Size learning Solution Center, Level 4
1:45-2:45 PM Concurrent Sessions Breakout Rooms, Level 6
3:00-4:00 PM Concurrent Sessions Breakout Rooms, Level 6
4:00-6:00 PM Taste of Seattle Reception Solution Center, Level 4
Oct 17   
7:00 AM - 8:00 AM Physician Breakfast - Sponsored by Ironshore Sheraton Seattle, Greenwood
7:30 AM - 8:30 AM  Attendee Breakfast Level 6
7:30 AM - 2:00 PM Registration Level 4
7:30 AM - 5:00 PM Bookstore Level 6
8:15-8:30 AM The ASHRM Patient Safety Award Presentation - Partnering with Datix to Recognize Patient Safety Innovation WSCC, Level 6
Ballroom 6AC
8:30-10:00 AM Keynote Panel: Prescriptions for Safer More Effective Opioid Use WSCC, Level 6
Ballroom 6AC
10:30-11:30 AM Concurrent Sessions Breakout Rooms, Level 6
11:30 AM-2:00 PM

Lunch / Bite-Size learning / Search for Solutions

Solution Center, Level 4
2:00-3:00 PM Concurrent Sessions Breakout Rooms, Level 6
3:15-4:15 PM Concurrent Sessions Breakout Rooms, Level 6
4:30-5:30 PM

Industry Symposia Sessions

  • The Datix Panel Sessions: What's your Datatude? Bringing the Organizational Organism into Homeostasis Presented by Datix
  • Safety First: Developing a Workplace Violence Prevention Program Presented by RL Solutions
  • Physician Wellness and Risk Management Presented by The Risk Authority
Breakout Rooms, Level 6
5:45-7:15 PM Datix Panel Reception 4C-3
5:45-7:15 PM The Risk Authority Wine Reception - Invite only Sheraton Seattle
6:00-10:00 PM Chapter Event – A Night in Seattle: The Ultimate Music Experience
Oct 18   
7:30-11:00 AM Bookstore Level 6
7:30-8:30 AM Breakfast WSCC, Level 6
Room 606-609
8:40-9:40 AM Keynote: John West - Case Law Update 2017 WSCC, Level 6
Ballroom 6AC
9:45-10:45 AM Keynote: James Lam - ERM Best Practices and Benefits: A Case Study WSCC, Level 6
Ballroom 6AC
11:15 AM-12:30 PM Closing Keynote: Diana Nyad - Never, Ever Give Up - The Power of Perseverance Presented by RL Solutions WSCC, Level 6
Ballroom 6AC
1:30 PM CPHRM Exam Check-in  
2:30 PM CPHRM Exam Start Time

Keynote Speakers


Principal of West Consulting Services

Explain developments in the law of:

- Emergency medicine
- Medical malpractice
- Informed consent

John C. West, JD, MHA, DFASHRM, CPHRM is the Principal of West Consulting Services, an independent risk management and patient safety consulting firm. He holds a law degree from Chase College of Law, a master's degree in Health Services Administration from Xavier University, and a bachelor's degree (Biology) from the University of Cincinnati. He holds the designation of distinguished fellow of the American Society for Healthcare Risk Management (ASHRM).

He received the Presidential Citation Award from ASHRM (2011) and the Distinguished Service Award from ASHRM (2001), which is its highest honor. He has also been a certified professional in healthcare risk management since 2006. Mr. West has broad experience in loss prevention, including professional and general liability, occupational safety and health, and environmental impairment. He was certified in industrial hygiene by the American Board of Industrial Hygiene in 1983. Since 1994, Mr. West has been the author of the "Case Law Update" column, published quarterly in the Journal of Healthcare Risk Management. He is a regular speaker at national and regional risk management meetings and has published numerous articles on risk management.

James Lam

President of James Lam & Associates

ERM Best Practices and Benefits: A Case Study

James Lam is a pioneering chief risk officer and early advocate of enterprise risk management (ERM). In this keynote address, James will discuss emerging best practices in ERM and provide a compelling case study based on his experience as Chairman of the Risk Oversight Committee at E*TRADE Financial.

Learning Objectives:

  • Identify key attributes of a continuous ERM process
  • Discuss best practices in board risk oversight
  • Describe performance feedback on ERM effectiveness

James Lam is President of James Lam & Associates, a risk management consulting firm he founded in January 2002. He works with companies across all industry sectors on improving the effectiveness of their risk management programs. James has also served as an executive coach to current and aspiring chief risk officers.

In November of 2012, James was appointed to the Board of Directors of E*TRADE Financial Corporation (NASDAQ: ETFC). Upon his appointment, he was named Chairman of the Risk Oversight Committee and a member of the Audit Committee. An NACD Board Leadership Fellow, James was recently recognized in the 2017 NACD Directorship 100 as one of “the most influential people in the boardroom community.”

James is the author of Enterprise Risk Management: From Incentives to Controls, which has ranked #1 best-selling among 25,000 risk management titles on The book has been translated into Chinese, Indonesian, Japanese, and Korean. His new book Implementing Enterprise Risk Management was published by Wiley in March 2017.

In 1997, James received the inaugural Risk Manager of the Year Award from the Global Association of Risk Professionals. For three years (2005, 2006, and 2008), Treasury & Risk Management magazine named him one of the “100 Most Influential People in Finance.”

James graduated summa cum laude with a B.B.A. from Baruch College in 1983 and received an M.B.A. with honors from UCLA in 1989. James has taught M.B.A. classes at Babson College and the Hult International Business School. He has also guest lectured at Harvard Business School.

Diana Nyad

Never, Ever Give Up – The Power of Perseverance

Diana Nyad, the world-record holder who swam from Cuba to Florida at age 64, knows a thing or two about perseverance. Even after dangerous conditions cancelled two her previous attempts and jellyfish stings and burns made every swimming stroke excruciatingly painful, she never gave up. In the ASHRM 2017 Closing Keynote, Diana will share her inspirational and entertaining stories and provide insight on how she powers through to achieve the impossible.

Diana Nyad, at age 64, became the first person ever to swim from Cuba to Florida without the aid of a shark cage, swimming 111 miles in 53 hours from Havana to Key West. Prior to this remarkable achievement, Nyad was a nationally known sports broadcaster and fitness personality. She rose to fame in the 1970s as a world-record setting long-distance swimmer with open-water achievements, including a record-breaking swim around Manhattan. She now serves as a public speaker, delivering TED Talks and conference keynotes across the world.

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