This training program will help participants understand when an investigation is warranted, considerations in working with outside investigators, and provide practical steps to conduct your own internal investigation. Employee complaints go with the territory when you are a manager. But how do you know when to address a complaint informally or when you should launch an investigation? This webinar will also guide attendees in assessing situations that warrant formal investigation.
Why Should You Attend:
All employees need to feel valued and heard when something is amiss in the work environment. Whether or not you believe the concerns are warranted, certain steps are necessary to ensure the employee is heard, feels treated fairly and an issue is resolved. Resolution doesn’t necessarily mean resolved to the complainant’s satisfaction. Dismissing concerns leads to disgruntled employees and low morale. Sloppy investigations can lead to legal costs and claims of discrimination. This webinar will instruct participants on when to address concerns, when to launch a formal investigation, whom to involve, and how to conduct an effective investigation.
Areas Covered in the Webinar:
Who Will Benefit:
Kelly Rietow, PHR, PMP, MBA, has more than 20 years’ broad-based expertise in human resources, organizational development, facilitation and leadership. She has worked with both global, public organizations and small, privately held organizations. She has a particular passion for optimizing the performance of organizations experiencing growing pains. A two-time recipient of the Employers Association Best Practices Award, Ms. Rietow earned her MBA from the University of St. Thomas, the Professional in Human Resources (PHR) certification through the Society for Human Resource Management and the Project Management Professional (PMP) certification through the Project Management Institute.
Note: Use coupon code 232082 and get 10% off on registration.