Join peers, industry leading speakers and exhibitors in Washington D.C. for the new era of CRM Evolution.
There’s a direct correlation between advancements in communication technologies and customer expectations—naturally, as one increases, so does the other. That’s why organizations must master each communication channel (social, mobile, phone, Web, email, etc.), providing as much information as customers want and as quickly as they need it. But that’s not all. As customers traverse channels, their customer, product, or company information must accompany them. Additionally, companies will have to leverage analytics from each of these channels to consistently create positive customer engagements. It might sound like a daunting task, but it’s not—especially with guidance from the right professionals.
Fortunately, you can find the biggest collection of the brightest and most influential people in the CRM industry at the CRM Evolution conference. Conference Chair Paul Greenberg and the editors of CRM magazine are working together again to bring you some of the best CRM analysts and consultants, project leaders, and vendors in the industry.
Why You Should Attend
Create great customer engagements
Generate high returns on CRM investments
Prepare for customer trends that are reshaping the marketplace
Improve customer satisfaction and loyalty
Leverage technologies that will change customer relationships
Streamline business processes
Who Should Attend
VP/Director of Telemarketing/Telesales
VP/Director of IT
Director/Manager of Sales Support
Director/Manager of Customer Support
CEO, CMO, CIO, CTOs
Chief Customer Officer
VP/Director of Sales, Marketing, Customer Service, Call Centers
VP/Director of Ecommerce/Ebusiness
VP/Director of Business Analytics or Business Intelligence
Hear from over 60 speakers in more than 40 sessions including in-depth workshops, sunrise sessions, case studies, panel discussions, and more
Get access to industry-leading companies demonstrating cutting-edge technologies
Network with colleagues, peers, and experts in customer relationship management
Now in its 11th year, CRM Evolution continues to be the perfect opportunity for you to share the many ways your company’s products and services can benefit attendees. Take advantage of unique opportunities to connect with top decision makers who are seeking information and are ready to buy.
Attendees are looking for ideas, strategies, and technologies to create great customer experiences, improve customer satisfaction and loyalty, streamline business processes, increase profitability, and more. As a sponsor of CRM Evolution, you can bring solutions to these potential customers.
Co-located Events: CRM Evolution; SpeechTEK; Customer Solutions Expo