Menu
×
×

Sign Up

Your Profile will be reviewed by Admin
TODAY : Advance Search
EVENT DATES
Oct 2017
MoTuWeThFrSaSu
      1
2345678
9101112131415
16171819202122
23242526272829
3031     

Venue

TBD ,
Google Map

NAMSS 41st Annual Conference & Exhibition - National Association Medical Staff Services

Overview

Event Overview:

Join NAMSS for the 41st Educational Conference & Exhibition!

The health care landscape is changing daily. The NAMSS Educational Conference & Exhibition offers more than 30 sessions presented by leading industry experts to help you successfully navigate these changes. Whether you need to learn more about credentialing services and administration, understand up-to-the-minute industry regulations, or view the latest groundbreaking technologies, the NAMSS Educational Conference has something for you!

Looking for ways to earn CE-credits toward your NAMSS certification? All sessions at this year’s event are CE-approved and will help you gain the CE credits you need to renew your NAMSS certification!  Attend this year’s Educational Conference and earn up to 16 CE-credits toward your re-certification! And, don’t forget to check out this year’s Pre-Conference workshops that can help you prepare for your upcoming Certification exam or develop your professional skills.

Start your Conference experience at the Ribbon-Cutting and Exhibit Hall Opening Reception before you dive into educational sessions and participate in this year’s networking opportunities. Join us at the Business Luncheon and Keynote Address and evening networking reception to connect with colleagues and develop valuable relationships with industry representatives.

Don’t miss 2017's leading event for Medical Staff Professionals - discover the insights, connections, and products you need to lead your department into the future of healthcare.

Exhibitor Information:

Join us to demonstrate the features and benefits of your product or service to your target audience, generate leads, and increase your brand awareness. Whether attendees are new-to-the-field or seasoned professionals, they are all eager to learn more about the valuable professional resources available to them in the exhibit hall.

NAMSS provides the following support to increase the value of your exhibit investment:

Welcome Reception: Kicks-off the conference and welcomes attendees

Prime Exhibit Hours: Dedicated exhibit hours throughout the conference schedule

Food Service: Food service inside the exhibit hall to attract attendees, including continental breakfast and refreshment breaks

Raffling/Prospect Volume: Exhibitors are also encouraged to participate in offering door prize giveaways by collecting business cards from the attendees and drawing a winner. Prize recipients will be announced in the exhibit hall. Winners must be present to win

We are expecting more than 1,700 medical staff and credentialing services professionals. Make sure you’ll be there, too!

The NAMSS Educational Conference & Exhibition is an event you won’t want to miss! No other event will give you access to key medical decision-makers in the following areas:

• Medical staff services
• Managed care
• Credentialing provider services
• Healthcare quality
• Utilization management
• Health information management
• Healthcare facility administration
• Medical staff leadership
• Legal and risk management

About NAMS:

The National Association Medical Staff Services (NAMSS) is celebrating almost 40 years of enhancing the professional development of and recognition for professionals in the medical staff and credentialing services field. NAMSS’ vision is to advance a healthcare environment that maximizes the patient experience through the delivery of quality services. The NAMSS membership includes more than 5,200 medical staff and credentialing services professionals from medical group practices, hospitals, managed care organizations, and CVOs.

Agenda

Oct 23   

Registration Open 

Time: 7:00 a.m. - 4:00 p.m.

Continental Breakfast
Time: 7:00 a.m. - 8:00 a.m. 
Becoming a Volunteer: An Introduction to Volunteering with NAMSS
(Optional; Ticket Required; Included in Conference Registration)
Time: 7:00 a.m. - 8:00 a.m.
Credits: 1.0

Join NAMSS’ committee and board leaders to learn more about volunteering with NAMSS. Committee Chairs and Board members will share their volunteer experience and provide a pathway for serving as a volunteer at the national level. Continental breakfast will be provided.

Opening Keynote Session - Kay Frances
Session Code: MN01
Time: 8:00 a.m. – 9:30 a.m.
Credits: 1.5 CE Credits

Refreshment Break
Sponsored by The Hardenbergh Group, Inc.
Time: 9:30 a.m. - 10:00 a.m.

Exhibit Hall Open
Time: 9:30 a.m. - 12:45 p.m.

Achieving the Credentialing Trifecta: Real Results in Alignment Between Credentialing, Provider Enrollment, and Delegation
Session Code: MN02
Time: 10:00 a.m. – 11:30 a.m.
Presented By: Amy Niehaus, CPMSM, CPCS, MBA
Credits: 1.5 CE Credits

This session looks at the process of credentialing in today’s integrated healthcare environment and the instrumental role Medical Services Professionals can play in maximizing their organization’s financial position. Gain an understanding of how inefficient credentialing has a direct impact on the revenue cycle and how effective alignment between these three areas can benefit your organization.

Leadership: Know Thyself and Grow Thyself
Session Code: MN03
Time: 10:00 a.m. – 11:30 a.m.
Presented By: Faith Rhoades, MMHC, CPMSM, CPCS, FMSP; John Pastrano, BBA, CPCSM, CPCS; and Karen Reed, PhD, CPMSM
Credits: 1.5 CE Credits

Exceptional leadership is critical to a successful career at any level and is valued by management and peers. The traditional “leader” is evolving, necessitating different mindsets and approaches. Your leadership approach should be calculated and intentional, and your leadership style should be uniquely yours. This session will assess your leadership style and provide tips for improvement.

Legal Update: Legal Developments Affecting Medical Staff Professionals
Session Code: MN04
Time: 10:00 a.m. – 11:30 a.m.
Presented By: Michael Callahan, JD
Credits: 1.5 CE Credits

This session will review the major case law and other legal issues that have developed over the past year and discuss how they impact the responsibilities of medical services professionals. In addition to summarizing these developments, the session will identify various lessons learned and provide practical advice and suggested best practices in the areas of bylaws, privileging, credentialing, immunity, and privilege protections and regulatory compliance. The review will include developments regarding HCQIA, the Data Bank, Medicare Conditions of Participation, and other laws affecting MSP responsibilities.  

Rationalizing Medical Staff Structures and Processes Across a Multi-Hospital Health System
Session Code: MN05
Time: 10:00 a.m. – 11:30 a.m.
Presented By: Todd Sagin, MD, JD
Credits: 1.5 CE Credits

Multi-hospital integrated delivery systems (IDS) have been forming and growing at a rapid rate in many regions of the country. Maintaining multiple organized medical staffs within a single integrated health system can be inefficient, expensive, and can reduce the effectiveness of medical staff initiatives and increase liability. This session will describe how to determine if one or more medical staffs should be merged within an IDS; how to proceed with a full or partial merger project and achieve board approval; what design options exist when considering more efficient medical staff bureaucracy within an IDS; how to promote physician buy-in for the process and address the concerns of medical staff professionals; and what implementation steps should be undertaken to successfully complete a merger project.

The Continuing Advanced Practice Professional’s Conundrum: How to Manage the Expanding Role of Advanced Practice Registered Nurses and Physician Assistants
Session Code: MN06
Time: 10:00 a.m. – 11:30 a.m.
Presented By:Carol Cairns, CPMSM, CPCS and Frances Ponsioen, CPMSM, CPCS
Credits: 1.5 CE Credits

APRNs and PAs play a pivotal role in the delivery of healthcare. Often, community hospitals do not have an appropriate structure or framework in place to ‘train up’ for expansion of skills or privileges. This session will address the expanding role of APRNs and PAs and how to appropriately privilege them for ‘training up’ in a nontraditional training environment. In this session, we will address policy considerations including organizational culture, the position of the liability carrier, and the need to obtain patient consent. A sample policy and privilege form will be provided.

Lunch on Your Own: Meal Options Available in the Exhibit Hall
Time: 11:30 a.m. – 12:45 p.m.

The Enduring Value of the Medical Staff Organization
Session Code: MN07
Time: 12:45 p.m. – 2:15 p.m.
Presented By: Arthur Snow, MD
Credits: 1.5 CE Credits

In recent years many have predicted the demise of the medical staff organization (MSO). In the face of such adversity and questioning of value, how can the MSO remain relevant? This session will examine the history of the MSO and the philosophical and practical underpinnings of traditional medical staff structures and functions. Recognizing that the MSO can remain relevant only by continually providing demonstrable value to hospitals and health systems, this session will explore how medical staff services professionals and medical staff leaders can work together to best deliver such value in the current healthcare delivery environment. By looking at the key issues facing medical staff professionals and medical staff leaders, we will identify tips addressing these problematic areas and thereby provide value to hospitals and health systems.

The Impact of Population Health on Credentialing
Session Code: MN08
Time: 12:45 p.m. – 2:15 p.m.
Presented By: Jon Burroughs, MD, MBA, FACHE, FAAPL
Credits: 1.5 CE Credits

The transition from pay for volume to pay for value requires an equally profound transition from caring for sick and injured people to providing healthcare services to defined sub-populations within any group of ‘covered’ lives. Learn how population health works and the impact that this will have on credentialing and privileging in the early 21st century.


Scrutiny at the Extremes: Addressing Competency and Credentialing Concerns in Early and Late Career Practitioners
Session Code: MN09
Time: 12:45 p.m. – 2:15 p.m.
Presented By: Todd Sagin, MD, JD
Credits: 1.5 CE Credits

This session will address two increasing concerns for privileging practitioners: practitioners just out of training, and practitioners who are late in their careers. This presentation will look at the available evidence and discuss how credentialing bodies should respond to concerns such as poorly-prepared new physicians and physicians practicing into their 70s, 80s, and 90s.

Verify and Comply: CMS, JC, NCQA, HFAP, and DNV Credentialing Standards Compared and Contrasted

Session Code: MN10
Time: 12:45 p.m. – 2:15 p.m.
Presented By: Sally Pelletier, CPMSM, CPCS and Carol Cairns, CPMSM, CPCS
Credits: 1.5 CE Credits

Compliance with multiple regulatory and accreditation standards is mandatory for healthcare organizations; however, it is becoming increasingly challenging to understand the similarities and differences in requirements. This session compares and contrasts the specific standards for the five agencies in a manner that is unlike any other. Join us to receive an informative and concise understanding of accreditation requirements related to credentialing.

HRO: What is it and are you a part of it?
Session Code: MN11
Time: 12:45 p.m. – 2:15 p.m.
Presented By: Maggie Palmer, MSA, CPMSM, CPCS
Credits: 1.5 CE Credits

Many healthcare organizations are embracing the values of high-reliability organizations and occupations such as air traffic control towers, nuclear power plants, wildlife firefighters, and astronauts. The paradigm works remarkably well in the promotion of patient safety and efficient healthcare delivery. Learn how your department can be a high-reliability department (HRD).

Refreshment Break in the Exhibit Hall
Time: 2:15 p.m. – 2:45 p.m.

Exhibit Hall Open
Time: 2:15 p.m. – 6:00 p.m.

Telemedicine and Surrogate Credentialing for Hospitals and Health Systems
Session Code: MN12
Time: 2:45 p.m. – 4:15 p.m.
Presented By: Robin Nagele, Esq. and Deborah Datte, Esq.
Credits: 1.5 CE Credits

This presentation will survey the telemedicine licensure requirements across the country, and discuss both common and unique elements of telemedicine statutes. We will review requirements for telemedicine credentialing and privileging, as established by CMS, The Joint Commission, and the other accrediting agencies, and the elements of a telemedicine surrogate credentialing and privileging contract. We will also present and discuss some common liability exposures arising out of the use of telemedicine, and ways to limit those exposures.

Onboarding Advancements in the New Healthcare Delivery Era
Session Code: MN13
Time: 2:45 p.m. – 4:15 p.m.
Presented By: Sally Pelletier, CPMSM, CPCS and Amy Niehaus, CPMSM, CPCS, MBA
Credits: 1.5 CE Credits

Poor onboarding impacts the entire lifecycle of practitioners in your organization. This session will address the challenges in creating and maintaining an effective onboarding process and include solutions for decreasing duplication, increasing efficiencies, and improving practitioner and staff satisfaction through change management, standardization, and integration of key onboarding processes, including recruitment, credentialing, and enrollment. MSPs play an integral role in making sure your organization’s onboarding process is one that resonates as an extremely welcoming and positive experience for your practitioners.

How to Credential and Privilege in a Clinically Integrated Network
Session Code: MN14
Time: 2:45 p.m. – 4:15 p.m.
Presented By: Jon Burroughs, MD, MBA, FACHE, FAAPL
Credits: 1.5 CE Credits

Most hospitals are rapidly evolving into healthcare delivery systems made up of both inpatient and ambulatory facilities that share leadership and accountability. This session will address the necessity of moving credentialing and privileging from a facility to a system-wide endeavor and illustrate how healthcare organizations throughout the country are making this move.

Do Your Medical Staff Bylaws Help or Hurt You? Compliance Gaps and Best Practices

Session Code: MN15
Time: 2:45 p.m. – 4:15 p.m.
Presented By: Michael Callahan, JD
Credits: 1.5 CE Credits

The Medical Staff Bylaws are the most important governance documents for the organized medical staff. The laws, which have a direct impact on the bylaws, include accreditation standards, the Medicare Conditions of Participation, HCQIA, the Patient Safety Act, state and federal confidentiality, privilege and immunity protections, and Data Bank requirements. This session will identify the most common areas of “compliance gaps” which, if not corrected, could result in accreditation and licensure problems as well as increase a hospital’s legal liability. We will also review best practices and example bylaw provisions.


An Insider’s Perspective: How URAC’s New Core 4.0 Accreditation Standards Align with Best Practices in Today’s Changing Healthcare Environment
Session Code: MN16
Time: 2:45 p.m. – 4:15 p.m.
Presented By: Donna Merrick, MEd, BSN, RN
Credits: 1.5 CE Credits

Get a behind the scenes look at the major revisions to the URAC (Utilization Review Accreditation Commission) Core Accreditation standards. URAC’s director of program standards and maintenance, Donna Merrick, will discuss what healthcare policies and practices are driving changes in the standards and explain how the changes apply to your practice.

Monday Evening Wild West Reception in the Exhibit HallSponsored by: IntelliSoft Group
Time: 4:15 p.m. – 6:00 p.m.

Oct 24   

Registration Open 


Time: 7:00 a.m - 5:00 p.m.
 

Full Hot Breakfast Buffet
Time: 7:00 a.m. – 7:45 a.m.

Business Meeting Breakfast and Keynote Presentation - Kathy Dempsey
Session Code: TU01
Time: 7:45 a.m - 9:15 a.m 
Credits: 1.5 CE Credits

Sponsored by SkillSurvey


The 2017 Medical Staff Standards Update Panel Featuring TJC, NCQA, URAC, DNV, and HFAP
Session Code: TU02
Time: 9:30 a.m. – 11:00 a.m.
Presented By: Louis Goolsby, MD, FACHE; Veronica Locke, MHSA; Donna Merrick; Patrick Horine, MHA; and Karen Beem, MS, RN
Credits: 1.5 CE Credits

A panel of senior representatives responsible for the medical staff survey and accreditation programs from The Joint Commission (TJC), the National Committee for Quality Assurance (NCQA), Utilization Review Accreditation Commission (URAC), Det Norske Veritas (DNV), and the Healthcare Facilities Accreditation Program (HFAP), will provide a brief overview of each organization with an emphasis on credentialing and the medical staff standards. The overview will be followed by a discussion about the most commonly experienced accreditation issues associated with the medical staff standards during the survey process. Attendees will have the chance to ask questions directly to the panelists and receive answers that will affect their day-to-day operations.


Stepping up to Leadership
Session Code: TU03
Time: 9:30 a.m. – 11:00 a.m.
Speakers: Teresa Boyce, MHA, CPMSM, CPCS
Credits: 1.5 CE Credits
 
Everyone is a leader regardless of their job title or pay grade. This session will take you on a journey of self-discovery to identify the leader within. We will also explore ways to nurture your inner leader, through growth opportunities and self-care. After all, if you do not take care of yourself, you cannot take care of those around you. We will close our time together by engaging in the hard work of challenging your leader within, as we face those tasks that we would prefer to ignore, hide, or run from.


Assessing the Aging Physician: Reviewing the Findings of a Screening Battery Study
Session Code: TU04
Time: 9:30 a.m. – 11:00 a.m.
Presented By: David Bazzo, MD, FAAFP
Credits: 1.5 CE Credits

As the national healthcare community has embarked on a nuanced discussion about aging as a risk factor for poor performance among physicians, a spectrum of approaches to screening have been put into practice ranging from the expensive and aggressive to the cursory. This session will share the results of a pilot study on a relatively inexpensive but inclusive screening battery for physicians, the PACE Aging Physician Assessment (PAPA). We will review the initial rationale for each of the screening tools, how the study was conducted, and what has been learned about these tools from the study. Additionally, we will discuss the advantages and hurdles of properly implementing such a screening battery.


Plan, Do, Check, Act: Your Credentialing Process Utilizing Lean Processes
Session Code: TU05
Time: 9:30 a.m. – 11:00 a.m.
Presented By: Melissa Walters, MHA, CPMSM, CPCS, MSOW-C
Credits: 1.5 CE Credits

Lean Six Sigma represents a management approach for driving innovating processes inside an organization in order to achieve superior results. It involves a practical analysis based on facts to increase efficiency of workflow process while at the same time aiming towards innovation and growth. It is a long-term process of gradual and continuous improvement. When applied in a central credentialing environment the key achievement is the best quality, at the lowest cost, while decreasing application turnaround times and eliminating the duplication and waste in the credentialing process.

Credentials File Audits: Tools and Techniques for Credentialing Compliance
Session Code: TU06
Time: 9:30 a.m. – 11:00 a.m.

Presented By: Kathleen Matzka, CPMSM, CPCS
Credits: 1.5 CE Credits

Although time consuming, credentialing audits play an important role in oversight of the credentialing process. Even the most experienced professionals make mistakes – it’s part of human nature. In some cases, an element, such as primary source verification of licensure, is completed but the documentation does not get placed in the credentials file. Or perhaps an issue requiring follow-up is identified, but is forgotten when a more urgent issue presents itself. A slip like this can make for a finding of non-compliance on an accreditation survey. Likewise, failure to adequately document competency for a provider can risk patient safety. We will discuss tools and techniques for auditing credentials files.

Refreshment Break
Sponsored by The Hardenbergh Group
Time: 11:00 a.m. – 11:30 a.m.

Exhibit Hall Open
Time: 11:00 a.m. – 5:00 p.m.
 The Joint Commission 2017 Medical Staff Standards Update
Session Code: TU07
Time: 11:30 a.m. – 1:00 p.m.

Presented By: Louis Goolsby, MD, FACHE
Credits: 1.5 CE Credits

Join us for an interactive session that will provide a complete overview of the Medical Staff Standards with an emphasis on the issues most likely to surface during a survey.

A Walk Through MACRA: Understanding MIPS and Its Impact on Your Medical Staff
Session Code: TU08
Time: 11:30 a.m. – 1:00 p.m.
Presented By: Brian Betner, JD
Credits: 1.5 CE Credits

Payment reform and emerging payment models are reshaping the healthcare industry at an accelerating rate of change. Providers of all types are assessing how to best move beyond fee-for-service reimbursement to payment models that emphasize shared risk and improvements in care and cost containment. These emerging models are driving innovation that stresses both long-held concepts of provider alignment and our existing regulatory framework. This session will involve an overview of recently finalized MACRA payment models and focus on areas of concern and opportunity for hospitals and their medical staffs.


You’ve Been Subpoenaed: What to Expect
Session Code: TU09
Time: 11:30 a.m. – 1:00 p.m.

Presented By: Kathleen Matzka, CPMSM, CPCS
Credits: 1.5 CE Credits

There will most likely come a time when your facility is sued for negligent credentialing or retention of a physician or other provider. The medical services professional, as the one responsible for the credentialing process, will be a key witness. Additionally, credentialing professionals are often needed as expert witnesses to offer an opinion as to whether or not a facility being sued for negligent credentialing met the applicable standard of care. This session will cover what to expect during the discovery process throughout a trial.

The False Claims Act and The Medical Staff Office: What You Should Know
Session Code: TU10
Time: 11:30 a.m. – 1:00 p.m.
Presented By: Erin Muellenberg, JD
Credits: 1.5 CE Credits

This session will show how the False Claims Act, Stark Regulations, and Anti-Kickback Statute intersect with the medical staff and medical staff office. We will discuss the government investigations and their focus on healthcare providers and new areas of liability. This session will show the impact of system errors in the medical staff office and the potential exposure for lapses in reappointment or missing attestation forms. We will also look at cases that have dealt with inadequate privileging and peer review, which have led to liability for the hospital, medical staff leaders, and governing board. Through this session, learn strategies for identifying and avoiding potential exposure and understand when to involve the hospital compliance officer.


Credentialing for International Medical Graduates: Recognizing When a Physician’s ECFMG Record Contains a Permanent Annotation of Irregular Behavior
Session Code: TU11
Time: 11:30 a.m. – 1:00 p.m.

Presented By: Kara Corrado, JD
Credits: 1.5 CE Credits

The Educational Commission for Foreign Medical Graduates (ECFMG) Certification is the standard for evaluating the qualifications of international medical graduates before they enter U.S. graduate medical education. This session will review the rationale and requirements for ECFMG Certification, data on international medical graduates in the U.S., ECFMG’s irregular behavior process, and a detailed analysis of the ECFMG Certification Confirmation Report. After this session, you will have a clear understanding of ECFMG Certification and will be able to identify when ECFMG Certification confirmation reports indicate an annotation of irregular behavior.

Lunch on Your Own: Meal Options Available in the Exhibit Hall
Time: 1:00 p.m. – 2:30 p.m.

e-Poster Presentations
Exhibit Hall
Time: 1:15 p.m. – 2:15 p.m.

2017 Complete Overview of the NCQA Standards
Session Code: TU12
Time: 2:30 p.m. – 4:00 p.m.
Presented By: Veronica Locke, MHSA
Credits: 1.5 CE Credits

This interactive session will include a complete overview of National Committee for Quality Assurance (NCQA) credentialing standards with an emphasis on the issues most likely to surface during a survey.


Advance Practice Providers: Understanding and Managing APPs
Session Code: TU13
Time: 2:30 p.m. – 4:00 p.m.
Presented By: : Erin Muellenberg, JD and Kay Brown, CPMSM, CPCS
Credits: 1.5 CE Credits

This session will review The Joint Commission and CMS requirements for Advanced Practice Providers to provide inpatient and outpatient care. The credentialing and privileging process will be discussed along with all ancillary requirements for maintaining privileges. Ongoing Professional Practice Evaluation (OPPE) and Focused Professional Practice Evaluation (FPPE) along with disciplinary actions will be topics of focus in managing the advanced practice provider.


Peer Review 101: Understanding the Legal Fundamentals of Peer Review
Session Code: TU14
Time: 2:30 p.m. – 4:00 p.m.
Presented By: Brian Betner, JD
Credits: 1.5 CE Credits

The term “peer review” is often used very loosely throughout healthcare organizations. What many fail to fully understand is that the concept of peer review is technical in nature and confidentiality protections often strictly rely on meeting technical requirements. This session will focus on peer review concepts ranging from the peer review privilege and confidentiality to QA/PI best practices.


Tackling Today’s Medical Staff Bylaws Challenges: Bylaws Solutions for Employment, Mergers, Systems, and Service Lines
Session Code: TU15
Time: 2:30 p.m. – 4:00 p.m.
Presented By: Richard Sheff, MD
Credits: 1.5 CE Credits

This session will provide practical solutions for the bylaws challenges facing medical staffs today. You will learn how to ensure your bylaws address the nuances of practitioners who are employed and have medical staff privileges. We will discuss approaches to the growing role of advanced practice providers in medical staff membership, governance, and leadership. We will also review solutions that worked when medical staff politics got in the way of key initiatives and new medical staff models that integrate service lines with departments and employment, bringing new relevance and value to the medical executive committee.

Choosing the Correct Corrective Action
Session Code: TU16
Time: Time: 2:30 p.m. – 4:00 p.m.

Presented By: Timothy Adelman, JD
Credits: 1.5 CE Credits

It is typically not hard to identify inappropriate physician behavior, but it is hard to identify the appropriate corrective action to address that behavior. This session will explore a wide variety of corrective actions that can be used to address inappropriate behaviors. The use of appropriately-tailored corrective actions can significantly improve the corrective action process.

Certificant's Reception
(Free included in registration; Free for certified individuals; Must register in online registration)
Time: 5:15 p.m. – 6:00 p.m.

Dine-Around Networking Dinners
(Additional Registration Required; Space Limited)
Time: 6:30 p.m. – 8:00 p.m.

Oct 25   

Registration Open
Time: 7:30 a.m. – 12:00 p.m.

Continental Breakfast
Time: 7:30 a.m. – 8:30 a.m.

Roundtable Networking Breakfast
(Optional; Ticket Required; Included in Conference Registration)
Time: 7:30 a.m. – 8:30 a.m.
Total CE Credit: 1.0

Managing ADA Issues: Before They Manage Your Medical Center

Session Code: WE01
Time: 8:30 a.m. – 10:00 a.m.
Presented By: Kim Daniel, JD
Credits: 1.5 CE Credits

Medical staff leaders routinely encounter disabilities protected by the Americans With Disabilities Act (ADA) when making credentialing, privileging, and peer review decisions. This session will review the ADA requirements applicable to medical staffs and health system employers and equip leaders to successfully navigate the ADA while maintaining an appropriate focus on patient care and the safety of others.


A Prescription for Success: Effective Treatment Plans to Address Physician Performance Problems
Session Code: WE02
Time: 8:30 a.m.– 10:00 a.m.
Presented By: Elizabeth Korinek, MPH
Credits: 1.5 CE Credits

When faced with performance concerns, medical staff leaders struggle with knowing when to intervene and how to do so effectively. The safety of patients, the reputation of the hospital, and the physician’s own career and livelihood can be impacted by their decisions. In this session, learn how to recognize, respond, and resolve concerns regarding physician performance. Don’t wait until it’s too late. Learn how to recognize red flags and create effective, proactive intervention strategies.


You Just Can’t Make This Stuff Up: Strange Credentialing Scenarios
Session Code: WE03
Time: 8:30 a.m. – 10:00 a.m.
Presented By: Catherine Ballard, JD and Stephen Kleinman, JD
Credits: 1.5 CE Credits

It never fails, when an issue arises the bylaws do not seem to address it. This session looks at odd ball credentialing scenarios, how they can be dealt with, and what strategies should be employed to get the best result.


Project Management Skills for Medical Staff Professionals
Session Code: WE04
Time: 8:30 a.m. – 10:00 a.m.
Presented By: Janice Benggio, MBA, CPMSM, CPCS, CPHRM, PMP
Credits: 1.5 CE Credits

Medical staff professionals are expected to handle multiple priorities, often quickly changing by the minute. Even those with experience will find themselves overwhelmed at times, running the risk of allowing important tasks to fall behind schedule or not engage all relevant stakeholders. Incorporating project management skills into your routine will help you organize tasks, communicate appropriately, and finish tasks with assurance that they have been completed correctly. This can save you some valuable time, and we can all use more of that!


How to Develop a Hospital-Based Preceptorship Program
Session Code: WE05
Time: 8:30 a.m. – 10:00 a.m.
Presented By: Wendy Crimp, BSN, MBA, CPHQ and Vicki Searcy
Credits: 1.5 CE Credits

Continued learning and skills acquisition is required if physicians and Advanced Practice Professionals (APPs) are to have a contemporary and relevant clinical practice. A well-run and well-documented program will ensure that privileging criteria is met prior to granting clinical privileges. This session will assist the experienced MSP or hospital executive in developing a hospital-based preceptorship program.


Refreshment Break 
Sponsored by The Hardenbergh Group
Time: 10:00 a.m. – 10:30 a.m.


Disruptive Communication: Impact on the Medical Staff and How to Intervene
Session Code: WE06
Time: 10:30 a.m. – 12:00 p.m.
Presented By: Elizabeth Korinek, MPH and Matt Steinkamp, LCSW, CCP
Credits: 1.5 CE Credits

When communication problems strain interactions with colleagues or patients, they can have a significant impact on team effectiveness or patient safety. In this session, learn to recognize negative communication patterns and determine when intervention might be needed. The presenters will identify practical steps and resources that can be used by medical staff leaders to address communication-related concerns with an emphasis on addressing disruptive communication patterns of providers. By understanding what resources are available to help in these often tense situations, MSPs will be better equipped to bring positive change to the workplace and resolve on going communication concerns.

Let’s Rock and Enroll
Session Code: WE07
Time: 10:30 a.m. – 12:00 p.m.
Presented By: Donna Goestenkors, CPMSM and Dina Solis
Credits: 1.5 CE Credits

Credentialing and enrollment professionals are managing and executing vital functions to promote patient safety and reimbursement for services provided. Collaboration between these functions is essential to the systemization of processes, causing MSPs to expand and advance their skills. This session will introduce MSPs to enrollment theory and management model that illustrates how to maximize automation and technology that leads to effective workflow.   


Is Your Medical Staff Looking at Medical Necessity?
Session Code: WE08
Time: 10:30 a.m. – 12:00 p.m.
Presented By: Catherine Ballard, JD and Michelle Love, RN, MBA, MSN, BSN, CCM
Credits: 1.5 CE Credits

Consider this scenario: medical staff leadership has just learned that a surgeon who is employed by the hospital has been a part of a compliance audit with respect to whether he or she is performing procedures that are medically unnecessary. The leadership is upset and demanding to know why the matter was not brought to their attention as they were not aware of any concerns. The purpose of this session is to explore how this rift in relations could have been avoided.


The Dilemma of the Aging Physician
Session Code: WE09
Time: Time: 10:30 a.m. – 12:00 p.m.
Presented By: Richard Barton, JD
Credits: 1.5 CE Credits

Advancing clinician age, and its impact on clinical performance, has forced medical centers to examine their policies and approaches for detecting and addressing cognitive and physiologic decline. This effort has brought the healthcare industry face-to- face with the complex web of federal and state laws and regulations which require oversight of quality of care and patient safety, yet prohibits age and disability discrimination. This session will provide insights into the legal risks and practical challenges of drafting and implementing a late-career practitioner policy and address complex federal and state anti-discrimination laws applicable to age and other disabilities.

ABMS Overview: Navigating the Evolution of Board Certification
Session Code: WE10
Time: 10:30 a.m. – 12:00 p.m.
Presented By: Jennifer Michael, MHSA and David Urda, MBA
Credits: 1.5 CE Credits
 

The American Board of Medical Specialties (ABMS), in conjunction with its 24 Member Boards, continues to innovate and enhance the ABMS Program for Maintenance of Certification (ABMS MOC®). This session will offer a glimpse into the future of Board Certification and MOC, focusing on program updates, ranging from alternative pathways for initial certification to current pilot programs of longitudinal assessment options for continuing certification, focused practice, and other avenues for certification. Also, gain a high-level snapshot of proposed state and federal legislative and regulatory changes that may impact MOC and the world of professional credentialing.

Keynote Speakers

Kay Frances

“America’s Funniest Stressbuster,”

Known as “America’s Funniest Stressbuster,” Kay Frances has shared her message to “lighten up, stress less and take care of ourselves” in 38 states and Canada for over 25 years. She holds a Master's Degree in Business Administration, a degree in Physical Education and a 4th degree black belt in karate. She was also a family caregiver for 7 years. She is the author of The Funny Thing about Stress; A Seriously Humorous Guide to a Happier Life. 

When it comes to humor, Kay is the "real deal" having performed as a professional standup comedian for many years and appearing on a number of national television and radio programs including Lifetime Cable’s Girls Night Out and NBC’s America’s Funniest People. She also lived and performed in New York City where she appeared at the nation’s top comedy clubs such as “The Improvisation” and “Catch a Rising Star.”

When it comes to managing stress, Kay learned the hard way by engaging in every unhealthy habit known to man before making her way back to good health and sanity. It was a long, winding, hilarious road!

Kathy Dempsey

Author

Kathy B. Dempsey, award winning author, keynote speaker and change expert, is President of Keep Shedding! Inc. As a former hospital executive, she strategically led Memorial Health Care System’s organizational development efforts to become one of top 100 hospitals in America. She has achieved the highest earned speaker’s designation in the world, the Certified Speaking Professional (CSP). Dempsey ignites people and organizations with the skills and motivation to lead and manage change.

Her 'signature story' is her transformation as an ER/trauma nurse who became the first health care worker in America to be diagnosed positive for AIDS as a result of workplace exposure. She received national attention as a result of this life-altering hospital-based event that 'made her a poster child’ for the Center for Disease Control (CDC). The diagnosis, a death sentence in the mid-80s, was confirmed with multiple positive tests. Months later, all tests returned negative. A miracle or medical error? No one is able to explain. The 3 months that Dempsey lived with that traumatic diagnosis was a life-altering experience. 

Dempsey’s most popular book, Shed or You’re Dead®: 31 Unconventional Strategies for Growth and Change, is the recipient of a Writer's Digest International Book Award. Her survival guide books, including A Fast Acting Change RX for Every Employee and Manager & Healthcare Professional, have been utilized as guides for change by hundreds of individuals and organizations. She is also a contributing author for two of the New York Times bestselling Chicken Soup for the Soul books. Dempsey is the editor of 60 Seconds of Shedding, a monthly e-newsletter read by over 14,000 people around the world. 

Dempsey ignites professionals and organizations to SHED for Success by infusing them with timely change management tools, innovative employee engagement strategies and accelerated methods for building traction and accountability. Her presentations build a touchstone with each member of the audience. Dempsey provides focus, inspiration and practical tools for people to lead and master change in their personal and professional lives.

Photos +

Videos +

SERVICE PROVIDERS

RELATED EVENTS +

MORE events +