The ONLY Conference Exclusively About Direct-to-Customer and Omnichannel Operations & Fulfillment
Learn how to streamline process, reduce costs & boost customer satisfaction
The Operations Summit provides insight and ideas to help your entire d-t-c operations achieve efficiencies and improved customer experiences. From warehousing and workforce management, ecommerce and contact centers, inventory and order management to payment processing; from pick, pack and ship to delivery and returns; technology, automation and systems integration, to transportation and global operations. All nee dto come together to create one seamless, cost efficient, customer-centric operation.
If you want to get more efficient, make customers happy, reduce costs, develop and retain the best people, ship faster, and find the right technologies and vendors, attend the Operations Summit.
Operations Summit 2017 is the only event that is devoted exclusively to every area of omnichannel and DTC operations & fulfillment, including:
Delivering a seamless customer experience
Improving cross-departmental process and communication issues between operations, ecommerce and marketing
Benchmark data to measure efficiencies
Supply Chain Optimizaiton
Peak Season Planning and Staffing
Cross border growth and fraud prevention
Sponsors & Exhibitors
Demo new products, services and solutions from a full complement of leading DTC omnichannel merchandise operations solutions partners.
Our exhibit area is an extension of the learning process. Take part in interactive hands-on demonstrations to learn firsthand how they will benefit your operations. Stay current on the latest innovations and newest advances and compare products, services and technologies in one convenient place.