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Mar 2018


Hilton Orlando Bonnet Creek 14100 Bonnet Creek Resort Lane Orlando , Florida 32821
Tel: (407) 597-3600
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CBA LIVE 2018 - Consumer Bankers Association






$995 - $3,495


Event Overview:

What is CBA LIVE?
CBA LIVE is the must-attend event for the retail banking industry. More than 1,300 Senior level bankers and those doing business with the banking industry gather from across the country to experience this premier event.  CBA LIVE offers top-notch programming tailored toward professionals motivated to learn new trends and share ideas with the most influential decision makers in the business.

At CBA LIVE, You'll Experience...

    90 hours of info-packed programming
    Dynamic speakers from retail banking and beyond
    11 concurrent and diverse forums
    Unprecedented networking with senior level retail bankers
    A one stop shop of the best in retail banking solution providers

Who Attends CBA LIVE?
Senior level executives do!  If you’re looking to network with retail banking’s decision makers, there’s no better place to be than CBA LIVE.  Of the 1,300 CBA LIVE attendees, more than 550 are bankers, including:

    Heads of retail
    Heads of product lines and product development
    Heads of compliance, risk and internal audit

Exhibitor / Sponsor Information:

CBA LIVE features an extensive exhibit hall for our solution providers to offer their products and services and network with attendees for the duration of the conference. CBA also offers exclusive sponsorship opportunities at CBA LIVE and throughout the year. Becoming a CBA sponsor gives you direct access to the senior leaders in retail banking.

Exhibits and sponsorship at CBA LIVE are restricted to CBA Members. You must be a corporate or associate member in good standing to reserve an exhibit or sponsorship at the event.

Event Highlights Include:

Unlimited networking opportunities with more than 1,300 attendees

Access to senior level retail bankers

80 hours of information-packed programming with industry experts

10 concurrent forums to provide answers to challenges facing the industry

High-energy exhibit hall with solution providers

About CBA:

The Consumer Bankers Association (CBA) is the trade association for today's leaders in retail banking - banking services geared toward consumers and small businesses.

Our Corporate Members (the nation's largest financial institutions, as well as many regional banks) collectively hold two-thirds of the industry's total assets. Our Associate Members represent the premier providers of goods and services to banks. Member loyalty is reflected in our membership renewal rate, which consistently remains above 90 percent.


Mar 12   
8:30 a.m. - 10:30 a.m Deep Dive Workshops
10:30 a.m. - 12:30 p.m. Exhibit Hall Opening and Luncheon
12:45 p.m. - 2:15 p.m. Opening General Session
2:50 p.m. - 5 p.m. Forum Sessions Begin
5 p.m. - 6:30 p.m. Cocktail Reception with Exhibitors
Mar 13   
6 a.m. - 7:15 a.m. Health Walk / Sunrise Yoga
7 a.m. - 8 a.m. Continental Breakfast in Exhibit Hall
8 a.m. - 9:15 a.m. General Session
9:20 a.m. - 12 p.m. Forums Resume
12:10 p.m. - 1:40 p.m. Lunch with Keynote Speaker
1:45 p.m. - 5:25 p.m. Forums Resume
5:30 p.m. - 6:30 p.m. Cocktail Reception with Exhibitors
Mar 14   
7:30 a.m. -  8:15 a.m. Continental Breakfast
8:15 a.m. - 9:30 a.m. Super Sessions
9:30 a.m. - 11 a.m. Closing General Session
11 a.m. Adjourn

Keynote Speakers

Brad Conner

Vice Chairman, Consumer Banking Citizens Financial Group

Brad Conner is Vice Chairman of the Consumer Banking Division at Citizens Financial Group, Inc. He is responsible for Retail Banking, Business Banking, Wealth Management, Home Lending, Unsecured Lending, Auto Finance and Education Finance, as well as the bank’s Contact Center and digital channels.

Conner is a member of CFG’s Executive Committee and Executive Leadership Group.

 Before joining CFG in 2008, Conner was President of JP Morgan Chase & Co.’s Home Equity and Mortgage Home Loan Direct business. He previously oversaw the combined home equity business of Chase and Bank One after the companies merged in 2004, and served as CEO of Chase’s Education Finance businesses. In his 12 years at Bank One/Chase, Conner played a key leadership role in the growth and evolution of the company’s mortgage and home equity businesses.

 Conner serves as treasurer of the board of trustees of the Dave Thomas Foundation for Adoption and serves on its audit committee and its Committee for Institutional Advancement. He is also a member of the Consumer Bankers Association board of directors.

 A native of St. Louis, Conner has a B.A. and M.B.A. from the University of Arkansas.

General Michael Hayden

Former Director, National Security Agency Former Director, Central Intelligence Agency Principal The Chertoff Group

Retired four-star General Michael Hayden is the former director of the CIA and the NSA and the author of the upcoming book Playing to the Edge: American Intelligence in the Age of Terror. He is the only person to have ever led both of the country’s premier intelligence agencies, and he did so during a time of heinous new threats and wrenching change. He was on the frontline of the war on terrorism and the growing cyber challenge and a participant in some of the most telling events in American national security history. He understands the dangers, risks, and potential rewards of the political, economic, and security situations facing the nation unlike anyone else.


Hayden dissects the political situations in hot spots around the world, analyzing the tumultuous global environment and offering an unapologetic insider’s look at what it all means for America and America’s interests. He speaks on our need to adapt to the ever-changing informational landscape and the dangers, risks, and potential rewards of our cyber security situation, as well as leading complex and sensitive organizations. Audiences get an unprecedented, high-level master class in America’s intelligence wars told from the person faced these issues head on.


At the Center of Intelligence. General Hayden became director of CIA in May of 2006, capping a career in service to the United States that included nearly 40 years in the Air Force. He served until 2009. From 2005–2006, he was the country’s first principal deputy director of national intelligence and the highest-ranking military intelligence officer in the country. From 1999–2005, he served as the director of the National Security Agency (NSA) and chief of the Central Security Service (CSS) after being appointed by President Clinton. He worked to put a human face on the famously secretive agency, explaining the role of the NSA and making it more visible on the national scene.

Strategic Command in Dangerous Times. During his military career, Hayden served as commander of the Air Intelligence Agency and director of the Joint Command and Control Warfare Center. He served in senior staff positions at the Pentagon, at the headquarters of the U.S. European Command, at the National Security Council, and the U.S. Embassy in Bulgaria. He also served as deputy chief of staff for the United Nations Command and U.S. Forces in South Korea.

Hayden was a foreign policy adviser to Mitt Romney’s 2012 presidential campaign and is now serving in that capacity for former Florida governor Jeb Bush. He has been a frequent expert and commentator on major news outlets and in top publications, valued for his expertise on intelligence matters like cyber security, government surveillance, geopolitics, and more. He was featured in the HBO documentary Manhunt, which looked at espionage through the eyes of the insiders who led the secret war against Osama bin Laden.

Hayden is currently a principal at the Chertoff Group and a distinguished visiting professor at George Mason University’s School of Policy, Government and International Affairs. He was also the inaugural visiting professor in intelligence studies at Oxford University. In 2013, the Intelligence and National Security Alliance awarded Hayden the 29th annual William Oliver Baker Award.

Scott Klososky

International Speaker & Author Founding Partner Future Point of View

A former CEO of three successful tech startup companies and principal at consulting firm Future Point of View, Scott Klososky specializes in seeing beyond the horizon of how technology is changing the world.

His unique perspectives on technology, business culture, and the future allow him to travel the globe as an international speaker, consultant, and author, publishing three titles to date and working with senior execs in organizations ranging from the Fortune 500 to universities, nonprofits, and countless professional associations and coalitions. As a technology entrepreneur, he also continually works in the trenches of building his own companies.

Currently Scott is developing Crowdscribed, a new publishing model for a range of publication types generated by crowdsourcing. Created by the crowd and for the crowd, this new model of publishing reverses the process of traditional publishing and produces titles that will guarantee readers—and revenue.

He is also the founder and part owner of Alkami Technology, a previous tech startup that developed a second-generation online banking platform with innovative features non-existent in current systems. The privately-owned software company focuses on providing online account management solutions to the financial services industry.

Scott began his career hitting the ground fresh out of high school, where his job as a delivery boy was a springboard into the world of technology. He became division head of a computer sales division and then purchased it as his own company. It was eventually built into a twelve-store operation in three states.

His next endeavor was as founder and CEO of Paragraph, Inc., a Soviet/American joint venture founded in 1988, despite international tensions. Half of the company was sold to Silicon Graphics, and the other half is still expanding today (Parascript, Inc.).

Scott then collaborated with H.R. Haldeman to publish a diary of his years as an aide to President Nixon, which was a bestseller (Putnam Publishing), and involved Sony Interactive in the release of a book companion CD-ROM.

The evolving Internet ushered in a world of opportunity for inspiring pioneers, and Scott was not left behind. He was founder and CEO of, an early producer of webcasted media ranging from corporate and government communications to sporting events and entertainment. He sold in 1999 for $115 million. His expertise in leadership and his creative approach to business direction inspired Critical Technologies to hire him as a turnaround CEO, where he completely rebuilt the underlying products and brought the company to profitability.



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