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Why Attend

Event Overview:

The CRM industry is a moving target - always evolving. And sometimes it changes dramatically. Customer strategies are being geared toward customer engagement - that is, the customer is consciously choosing to interact on an ongoing basis with a company. This is the heart of CRM and the outcome that anyone developing a CRM strategy for the 21st century should be looking for.

The combination of keynotes, Sunrise Discussions, presentations, and panels is designed to maximize not just what you need to be thinking about when it comes customer engagement, but also what the specific areas - such as analytics, social media, salesforce automation, marketing automation, and/or customer service - have to offer.  You'll also have access to some of the most influential people in the industry, to the vendors that you might be considering for your technology department, and to the practitioners who have the stories that are meaningful to you. 

Three Events for One Great Price!

CRM Evolution is co-located with the SpeechTEK and Customer Service Experience conferences. An All-Access Pass allows you to attend sessions at all three conferences! When you choose the All-Access Pass, you'll have the opportunity to discover how to design a better customer engagement strategy using customer service and speech technology. Go above and beyond with your customer engagement strategies!

Exhibitor Information:

Showcase

The Customer Solutions Expo combines the SpeechTEK, Customer Service Experience, and CRM Evolution showcases. This central gathering place features the leading sales, marketing, customer service, and speech recognition solutions. It is the perfect opportunity to meet with C-level executives, industry pioneers, and the technology gurus who help you do your job better.

CRM Evolution 2014 is the perfect venue to share:

Low-cost/high-impact CRM efforts

Effective CRM analytics strategies

Innovative marketing campaigns

Successful sales strategies

Exceptional customer service initiatives

Smart customer engagement efforts

Positive customer experiences

Web 2.0 and mobile technologies and how they will change customer strategies

Impressive customer case studies

Co-located Events:  SpeechTEK; CRM Evolution; Customer Service Experience

Source : Event Website

Future and Past Event Dates

Event Name City State Atendance Exhibitors Date
CRM Evolution 2021 - verified
verified
Jun 15, 2021
CRM Evolution 2020 Washington District of Columbia Estimated
estimated
verified
verified
Apr 27, 2020
CRM Evolution 2019 Washington District of Columbia verified
verified
verified
verified
Apr 29, 2019
CRM Evolution 2018 Washington District of Columbia Estimated
estimated
verified
verified
Apr 09, 2018
CRM Evolution 2016 Washington District of Columbia - - May 23, 2016
CRM Evolution 2014 New York City New York - - Aug 18, 2014

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