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Nov 2018
Nov 2018


Hyatt Regency - New Orleans 601 Loyola Avenue New Orleans , Louisiana 70113
Tel: (504) 561-1234
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NHPCO's 19th Clinical Team Conference & Pediatric Intensive - National Hospice and Palliative Care Organization






Event Overview:

The Clinical Team Conference attracts more than 1,300 attendees whom you’ll want to see. Anyone interested in palliative care, hospice care or other programs serving the terminally or chronically ill and their families will be there.

Attendee Information:

Ten Reasons to Attend the Clinical Team Conference and Pediatric Intensive

1.  Learn from five nationally recognized plenary speakers who will stimulate creativity and offer ideas to take home to your own programs.

2.  Hospice Aide's within driving distance are invited to the Hospice Aide Drive-In.

3.  Benefit from customized education for all disciplines, from key leaders in the field, that emphasizes the unique responsibilities of each member of the interdisciplinary team.

4.  Discuss changes in the regulatory and health policy arenas that impact hospice, ask questions and learn vital tips from leading experts.

5.  Network with nearly 70 vendors featuring new products and services in our Exhibit Hall - and enjoy a complimentary drink on us!

6.  Ensure that your organization's current and future managers have the knowledge, skills and competencies they need to meet today's challenges while leading your programs into the future through our Hospice Manager Development Program.

7.  Get the biggest discounts on your favorite books, comprehensive technical materials, CDs, DVDs, accessories and gifts during our Marketplace sale.

8. Participate in the ever popular Pediatric Intensive - education designed to enhance provider and professional capacity and to improve competance in exceeding standards for the provision of quality care for seriously ill children and their families.

9. Enjoy great food, drinks and  entertainment at FHSSA's special evening event.

10. Earn Continuing Education/Continuing Medical Education Credit - credit is offered for Counselors, Nurses, Physicians and Social Workers.

NHPCO’s Marketplace

NHPCO’s Marketplace has your favorite books and most comprehensive technical materials, clinical and interdisciplinary resources, CDs, DVDs/videos and accessories; plus, new items and gift ideas never before offered! Be sure to visit Marketplace for all of your shopping needs! 

Exhibitor Information:

Imagine the possibilities when thousands of top level decision makers in the hospice/palliative care industry are gathered under one roof to meet with you. NHPCO’s conferences are the opportunity you need to develop new sales leads, strengthen relationships with existing clients, and keep on top of the trends and developments that influence the industry you serve. This is your chance to influence a focused endoflife care audience. Associate Members enjoy significant savings on exhibit space and registration fees.

Why should your company exhibit at the Clinical Team Conference (CTC)?

The Clinical Team Conference and Exposition is an unparalleled opportunity to showcase your products and services before a diverse array of hospice and palliative care professionals from all backgrounds. The CTC is the only conference of its kind that draws professionals from all disciplines of the interdisciplinary team. You will have the chance to influence a focused end-of-life care audience.

What is the purpose of the CTC?

The Clinical Team Conference attracts more than 1,300 attendees whom you’ll want to see. Anyone interested in palliative care, hospice care or other programs serving the terminally or chronically ill and their families will be there.

How does the exhibition fit into the CTC?

The exhibition gives conference registrants an opportunity to learn about the latest products and services in the industry. It is a showcase of new innovations and developments to help hospice executives, administrators and managers increase their level of care.

CTC Exhibit Hall Highlights

-Market your products and services during the extensive exhibition hours. NHPCO understands the investment exhibitors make to attend tradeshows, so we ensure that all exhibit hall hours are unopposed and dedicated solely to the exhibition itself, including an exclusive welcome reception and all meal functions.

-Build relationships with other vendors and your customers.

-Gain visibility for your company in the end-of-life care industry.

-Obtain marketplace feedback and develop a vision for the future of the hospice market through interactive and varied sessions with end-of-life professionals.

Suppliers and producers of hospice and palliative care products and services exhibit at the Clinical Team Conference. Exhibits at previous Clinical Conferences have included, but are not limited to, the following:

Book Publishers

Data Service Companies

Education Resources

Insurance Providers

Pharmaceutical Companies

Staffing Companies

Technology Companies

Research Companies

Software Companies

Training Companies


Membership Organizations


Compliance and Superior Performance Measurement Systems

Products and Supplies designed exclusively for hospice and palliative care

Consulting Services

Financial Institutions

And other categories representing every facet of hospice and palliative care

About NHPCO:

The National Hospice and Palliative Care Organization (NHPCO) is the largest nonprofit membership organization representing hospice and palliative care programs and professionals in the United States. The organization is committed to improving end of life care and expanding access to hospice care with the goal of profoundly enhancing quality of life for people dying in America and their loved ones. 

Attendees - Event Information and Registration

Exhibitor Prospectus and Kit

Keynote Speakers

John A. Mulder, MD, FAAHPM, HMDC

The Myth of Patient-Centered Care

Every day in health care systems across the United States, patients are receiving treatments that they don’t need, don’t want, are inconsistent with their values, are contrary to good medical care, and sometimes are frankly harmful to them.  And they don’t realize it.  In fact, they think they’re receiving the “best care in the world.” 

Doctors with exceptional training and access to the most sophisticated medical technology and contemporary pharmaceuticals are treating these patients with what they believe to be the “best care in the world,” unaware that their interventions often foster poor quality of life and deliver outcomes among the lowest in industrial nations.  And they don’t realize it.

Our medical care system is broken. 

Fueled by institutional arrogance, ignorance of outcome metrics, and antiquated habits and attitudes, while influenced by perverse financial incentives, obtuse regulatory constraints, ill-conceived insurance directives and profit-driven pharmaceutical/device companies, decisions about patient care has been wrested from a value-centered physician/patient dyad and is now directed by individuals and companies whose motivation has drifted far from the focus of patient needs. 

The fix will not be found in Medicare, Obamacare, Trumpcare, or any other politically motivated ‘care program.

But there is hope!

It is precisely in the operational strategy of hospice organizations, honed over 35 years of practice and refinement – the interdisciplinary team structure and the inherent values-oriented, patient-focused paradigm of care – where the answers to how we must revamp a broken health care system can be found.   For far too long, hospice has been on the fringe of mainstream medicine, caring for a small subset of patients, often as an afterthought, and entering into the life of patients and families too late in the course of illness.  But the perspective of true patient-centered care and effective communication skills embodied by hospice staff are the values and talent that will be required if we want to truly change a broken health care system. 

Drawing from over 3 decades of work in the field of hospice and palliative medicine and his personal journey navigating the health care system through his successful lung transplant, Dr. John Mulder will use “stories from the field” and experiences in practice, leadership, and teaching to address the following objectives:

  • Highlight the brokenness of our medical care system and the myth of patient centered care
  • Identify the unique characteristics of hospice philosophy, hospice operations, and hospice staff that are applicable to other sectors of the medical care system
  • Discuss opportunities and strategies to leverage hospice talent and skills within other domains of health care
  • Outline an educational paradigm for changing public attitudes, inspiring cultural shift, and redirecting the thought process of medical professionals

It is precisely the integration of hospice into the lives of patients and families in desperate times which restores hope in otherwise helpless situations, comfort when suffering seems overwhelming, and inspiration when hopefulness is waning.  It is this same ethic that can instill the same results when applied not to a broken body, but a broken health care system.

Dr. John Mulder currently serves as the Medical Director for Trillium Institute, Chief Consultant for Hospice and Palliative Care for Holland Home, and the Medical Director of Palliative Services for MetroHealth in Grand Rapids, MI.  John has an appointment as Assistant Professor in the Department of Family Medicine at Michigan State University College of Human Medicine, and is currently the Director of the Grand Rapids Hospice and Palliative Medicine Fellowship Program.  Board certified in Family Medicine with CAQ in Hospice and Palliative Medicine (ABMS) and a Fellow of the American Academy of Hospice and Palliative Medicine, John is a frequent speaker on end of life, ethics and palliative issues.  He additionally serves as a member of the Board of Directors of the Michigan Homecare and Association of Michigan, and also serves on the Ethics Committees at Spectrum Health and MetroHealth.  He previously served on the Michigan Advisory Committee on Pain and Symptom Management, and has testified in front of the US House of Representatives during deliberations in the midst of the opioid crisis.

John’s scope of service has extended internationally, having traveled extensively to limited access and third world countries to participate in medical relief and development activities.

In his leisure time, John is involved in musical pursuits, performing as a singer/songwriter in the folk genre.  He has recorded several albums.  John is married to Lisa, a special education teacher; they are proud to claim eight children and seven grandchildren.

Patti Anewalt, PhD

LPC, FT, Hospice and Community Care, Lancaster, PA

Opioid-Related Deaths: Hospice Bereavement Programs Respond

More than 42,000 Americans died of opioid overdoses in 2016,*a 28% increase over 2015. In the US, life expectancy at birth declined for the second consecutive year in 2016, fueled in part by the rise in deaths from drug overdoses, according to the Centers for Disease Control and Prevention. Our nation’s communities are working tirelessly to respond to the opioid epidemic, while each day more family members join the ranks of the bereaved.

In addition to providing expert care and support to hospice families after death, hospice bereavement programs are expected to respond to community bereavement needs. Many programs have begun to include those grieving death by opioid overdose to their groups, commemorative events, bereavement camps and other programming as well as to offer specialized services. Collaborating with local service providers who understand addictive family systems, these hospices are responding to the needs of a growing population of bereaved family members of all ages.

The Closing Plenary of this year’s IDC will highlight the innovative work being done to support this population and introduce opportunities for other programs to join their ranks. Understanding the unique aspects of bereavement for this population of grievers and providing outreach to them is an important extension of hospice care into the community.

Learning Objectives:

  • Describe the nature of addiction on family systems and the community
  • Discuss the impact of opioid overdose deaths and unique features of bereavement for impacted families
  • Discuss opportunities for training and extension of bereavement services to this population of grievers

Patti is Director of the Pathways Center for Grief & Loss. Her clinical practice, writing and teaching is on issues related to the end of life, grief, compassion fatigue and crisis response,  and presenting at the national and international level.  The Pathways Center for Grief & Loss offers South Central Pennsylvania’s most comprehensive bereavement services for adults, children and teens, serving over 8,600 hospice and community bereaved a year.  



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