What I Like to talk About

Randy Dean, MBA, The E-mail Sanity Expert® 

Most Popular Programs and Descriptions

(All can be delivered in short “conference/meeting” sessions, as well as longer workshop programs, as well as combined to deliver desired content to your group or team.)


Taming the E-mail Beast:  Key Strategies for Your Managing E-mail Overload

Every day, managers and professionals are getting buried under a continuing stream of both useful and useless e-mail. Without a system for getting “control of the beast”, professionals spend much of their work (and personal) time spinning wheels and feeling highly unsatisfied. If you would like to get control of your e-mail “beast”, you should attend this program featuring specific tips for Outlook and Gmail users, but applicable to ANY e-mail user.  Learn a proven system for taming your e-mail account, with strategies for keeping your inbox efficient and under control by building and administering a personal "e-mail processing system”.  Learn how to get rid of all those “quick little” e-mails once and for all, prioritize your most important messages, and mitigate or even eliminate much of that annoying junk and spam.  Finally feel on top of your e-mail and related activities, rather than feeling it is on top of you 


Finding an Extra Hour Every Day: 

Time Management Tips and Tricks for Busy Professionals

In this popular program on “finding an extra hour of productivity” every day, Randy Dean uses humor and high energy as he goes into many of the most common areas of productivity loss (and possible gain!) afflicting many busy professionals today:  managing multiple projects, maintaining “traction” when dealing with tasks and interruptions, managing your e-mails more efficiently, clearing the clutter in your mind for better focus and attention, keeping staff on task, tracking “who owes you what” and getting that information on time, and better managing your calendar and contacts for better time and relationship management.  His goal is to help stressed out performers learn several new and immediately useful strategies for finding a few minutes on tasks, activities, and actions you are already doing, leading to at least an extra hour of productivity every day.


NEW for 2017!!  From Distracted to Productive: 

Finding Your Focus in Today’s Increasingly Interrupted World

E-mail. Texts. Interruptions. Project Transitions. Office Clutter. Smart Phones and Apps! Social and Other Media. Even Family and Friends. These key distractions sometimes make it almost impossible to get anything done. It sometimes seems like there is always SOMETHING getting in the way of what you really need to do. But with some forethought and effective strategies, as well as some personal discipline, it is more than possible to find your focus once again, even in a hyper-distracted world. As a matter of fact, those using these strategies will have a long-term competitive advantage -- both professionally and personally. In this new program by popular time & tech management speaker Randy Dean, we'll look at each of these key areas of distraction and define strategies for enhancing long-term focus, productivity, and performance. We'll share "game plan" ideas for getting and keeping your distractions under control, and finding critical "focused productivity" time each and every day, leading to not only performance but also clarity of mind and purpose.


RECENTLY UPDATED!  Smart Phone Success & Terrific Tablets: 

Getting More Productivity (and Fun!) from Your SmartPhone and Tablet Devices

You know which apps are fun, but what apps and functions will help you turn your Droid, IPhone/IPad, and/or BlackBerry into a productivity workhorse? In this session, we’ll discuss the apps  and peripheral devices that help take your Smart Phone (and tablets) from “cool” to “critical” when it comes to productivity, time, project, people, and e-mail management as well as “remote” productivity.  A highlight to this program is when the presenter, Randy Dean, opens up the floor to program participants to share their favorite apps, allowing people to gain knowledge from all program attendees. 



Optimizing Your Outlook:  Time Management Tips & Tricks for Busy Outlook Users (Similar to Finding an Extra Hour, but specifically for Microsoft Outlook users.)

In this popular program on “getting the most from your Outlook” for MS Outlook Users, Randy goes deeper into many of the most common areas of productivity loss (and possible gain!) afflicting many busy professionals today:  managing multiple projects, maintaining “traction” when dealing with tasks and interruptions, getting more from time spent in meetings, clearing the clutter in your mind for better focus, keeping staff on task, tracking “who owes you what” and getting that information on time, and better managing your calendar and contacts for better time and relationship management.  His goal is to help stressed out performers learn several new and immediately useful Outlook strategies for finding a few minutes on tasks, activities, and actions you are already doing, leading to at least an extra hour of productivity every day.  Get more from all five of the key Outlook functions for greater productivity.


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Time Management in “The Cloud” Using Gmail/Google: Managing Time, Projects, People, Ideas, and E-mail Using Gmail, Google Apps, & Google Chrome

For many years, Microsoft Outlook, Lotus Notes, and other "server-based" productivity applications have been the industry leaders.  But in the last few years, popular programs and services created by Google and based in "the cloud" have been emulating the capabilities of these productivity applications, now to the point where a professional could seriously consider "leaping to the cloud" to manage their projects, time, clients, customers, ideas, e-mail, and more.  Existing users of Gmail/Google will find they can build a comprehensive system for time/work/e-mail management using tools like Gmail, Google Calendar, Google Tasks, Google Contacts, Google Drive & Docs, and Google Chrome, as well as affiliated apps for their smart phone & tablet devices, and those not using these tools can use this program as a way to see if Gmail/Google can give them what they need to manage this info in their work and/or life. (And, if you are just using Gmail personally, you can see how these other applications might be able to help you better manage your personal information on your personal devices.)


Managing and Leading Great Staff & Team Meetings

With organizational resources tighter than ever, and staff and management busier than ever, frivolous meetings are simply not an option.  Yet they continue to occur all the time. And too many unproductive, wasteful meetings create a major drag on staff morale and motivation, thus affecting productivity, turnover, and the “bottom line”.  And, if you are the organizer or leader of unproductive meetings, it certainly doesn’t speak well for your personal management style, effectiveness, and/or competency – you simply cannot afford to look bad when you are “on stage” in a competitive or political environment. On the other hand, well-managed meetings are highly effective tools for keeping people and teams informed and productive, but they don’t happen by accident! Businesses need meetings that are effective, productive, and consistently create value for the organization.  If you are a business that wants to plan and run more effective meetings using the least amount of valuable staff time and resources, this program provides you with the tools and strategies you need to plan, manage, lead, and follow through on effective meetings.  And, this program has a few fun and interactive exercises, including a fun tutorial on how to run a better, more focused brainstorm session!


Taming the E-mail Etiquette Beast: Finding Sanity in Your Written E-mail Communications
Join Randy Dean, MBA, and author of the recent Amazon e-mail bestseller, Taming the E-mail Beast, as he expands beyond e-mail processing, productivity, and efficiency into the realm of e-mail etiquette. We will discuss how to make your emails get attention, actually get read, and then get acted upon. We will deconstruct a good e-mail, starting with smarter subject lines that get noticed and get opened. We will move into opening instructions that make the e-mail easy to understand and make action points, delegations, and deadlines clear and obvious. We'll cover effective body copy that helps recipients fully understand the message. And, we'll talk about effective closes that leave the recipient confident with next actions. AND YES, we'll even discuss how grammar still matters (yes, it does!) We will also discuss multi-party e-mails and how to help make each person's action items and deadlines clear, assisting with team coordination.

We will of course discuss several "problem" e-mail types -- those lacking clear instructions, overusing CC's, FYI's, and "reply alls", emails laden with complex or emotional content, "ping-pong" e-mails (you know -- those e-mails that keep bouncing around between folks) and more. We will also talk about the right way to use e-mail for critical and/or urgent communications, and how to identify and re-use successful e-mail communications and templates to increase efficiency while simultaneously enhancing communications quality.

Note that many of these courses can be combined to make solid half- to full-day training programs. Most of these programs also work very well in a live webinar program format, and several clients have even offered a “webinar series” for their employees/group members on several of Randy’s topics.



Randy Dean, MBA, The E-mail Sanity Expert®, has been one of the most popular expert speakers on the conference, association, corporate, government, and university training and speaking circuit for several years. The author of the recent Amazon e-mail bestseller, Taming the E-mail Beast, Randy is a very popular and engaging time, e-mail, and technology management speaker and trainer. He brings 20+ years of speaking and training experience to his programs, and has been very popular due to his fast-paced, often humorous and always practical programs and content.

My Background

Randy Dean, The E-mail Sanity Expert®, is a professional speaker and expert on time & e-mail management, effective organization, and the related use of technology. For more than 20 years, Randy has been leading training and speaking programs for major corporate, university, association, and government audiences. Obsessed with time management and personal productivity, he left a successful career as a graduate program admissions director, professional marketer, and manager to become a leading speaker and trainer. The author of the recent Amazon bestseller, Taming the E-mail Beast, he has led programs for thousands of satisfied and inspired students, managers, and professionals on being more productive with their time and life. His highly informative and entertaining speaking and training programs leave audience members with immediately-usable tools, strategies, and skills on how to better manage their time, technology, and information overload following their program experience.

Randy is best known for his programs on time, project, people, and especially e-mail management using popular tools like Microsoft Outlook, Gmail/Google apps, and smart phones & tablets. His speaking and training programs are consistently some of the highest-rated programs for the many clients he speaks for, including major conferences/conventions, Fortune 500 organizations, top universities, governmental agencies, and leading nonprofits -- basically anyone struggling to better manage their time, e-mail, smart phone/tablet devices, Google productivity apps, and/or Microsoft Outlook. (And he makes these topics fun and engaging too!)

He has previously been interviewed by the Washington Times, Detroit News, The Globe and Mail, Business Week Online, and numerous other media outlets, including radio, television, newspaper, and blog sites. He is a member of the National Speakers Association (NSA) and Michigan Society of Association Executives.


  • Blue Cross Blue Shield (multiple)
  • Westinghouse Electric Company (multiple)
  • Christie's International
  • FedEx
  • T-Mobile
  • Choice Hotels International (multiple)
  • Best Buy Corporate
  • Club Quarters International
  • Henry Ford Health System (multiple)
  • Elkay Companies (multiple)
  • Philips Respironics
  • Secura Insurance
  • PSS World Medical
  • Accident Fund Insurance
  • Cooperative Resources International
  • Learning Choice of San Diego
  • Delphi Automotive (multiple)
  • Union Bank
  • Volvo Road Machinery (multiple)
  • Barnes Aerospace
  • Citizens First Bancorp
  • Michigan Millers Mutual Insurance Company
  • Gleaner Life Insurance
  • Entergy Corporation
  • The Fetzer Institute (multiple)
  • ICO Polymers
  • Wexford Health
  • GreenPath Financial (multiple)
  • Galloup Companies
  • K&L Gates
  • Wolf Greenfield Sack
  • Chadbourne & Park, LLP (multiple)
  • Foster & Swift
  • National/Global Business Travel Association Convention (multiple)
  • HSMAI's Affordable Meetings & MEET West, Midwest, National (multiple)
  • Receptive Services Association Annual Conference (RSAA)
  • HIDA MedSurg National Conference (multiple)
  • National Association of Mutual Insurance Companies (multiple)
  • National Association for Legal Career Professionals (NALP) Annual Conference (multiple)
  • National Conference for the Institute of Management Accountants (IMA)
  • American Council of Engineering Companies (multiple)
  • Society of Collegiate Travel and Expense Managers (multiple)
  • Michigan Society of Association Executives (multiple)
  • Michigan Meeting Planners International (multiple)
  • Michigan, Vermont, & Oregon Dental Associations
  • Iowa Society of Association Executives
  • Iowa Telecommunications Association (multiple)
  • Iowa Bankers, Trust, and Mortgage Associations (multiple)
  • Indiana Bankers Association
  • Wisconsin Bankers Association
  • Wisconsin Health Information Management Association
  • Iowa Department of Transportation
  • Foamex FXI
  • Argent
  • Ecto HR
  • LKQ Corporation
  • SMZ Advertising
  • Midwest Steel (multiple)
  • SouthSlope Internet (multiple)
  • Peerless Midwest
  • Cancer & Hematology Centers of West Michigan
  • Indiana Society of Association Executives
  • Alabama Council of Association Executives
  • Arizona Meeting Planners International
  • San Diego Meeting Planners International
  • Carolinas Chapter MPI
  • IIDEX Neocon International Lighting & Design Conference
  • American Bus Association National Conference (multiple)
  • Ontario Motor Coach Association
  • Circle Michigan
  • Missouri Governor's Conference on Tourism
  • Missouri Economic Development Council
  • Alabama Home Builders Association
  • Association of Missouri Electric Cooperatives
  • Associated General Contractors of Michigan
  • Northeast Regional Chapter – IMA (multiple)
  • Detroit Chapter -- IMA (multiple)
  • Dallas Chapter – IMA
  • Southeast Regional IMA
  • Michigan Society for Human Resource Management Conference
  • Michigan IMA Annual Conference (multiple)
  • Graduate Management Admissions Council (multiple)
  • Law School Admissions Council (multiple)
  • American Society for Training and Dev
  • elopment -- Ann Arbor and Mid-Michigan Chapters (multiple)
  • U.S. Health & Human Services Office of the Inspector General (multiple)
  • U.S. Defense Energy Services Corporation -- Europe
  • U.S. Department of Agriculture – NRCS
  • U.S. Federal Executive Board
  • National Superconducting Cyclotron Laboratory/Facility for Rare Isotope Beams
  • CAUCUS IT Procurement
  • University of California Berkeley Haas Graduate School of Business (multiple)
  • UCLA Anderson School of Management
  • Michigan State University -- Human Resource Development (multiple), College of Law, Evening College, and Eli Broad College of Business (multiple)
  • MSU Alumni Club Chicago Chapter
  • University of California Irvine Paul Merage School of Business (multiple)
  • University of Texas at Austin (multiple)
  • University of California Davis College of Business (multiple)
  • University of Michigan Human Resource Development (multiple)
  • University of Michigan Ross School of Business (multiple)
  • University of Michigan College of Business Young Alumni
  • University of Alabama College of Business
  • Santa Clara University (multiple)
  • Ohio State University Fisher College of Business (multiple)
  • University of Notre Dame Mendoza College of Business (multiple)
  • Purdue University Krannert School of Business (multiple)
  • Central Michigan University Human Resource Development (multiple)
  • Iowa State University
  • University of Northern Iowa EntreFest
  • Howard University College of Business
  • University of California Irvine Graduate School of Business (multiple)
  • University of California Davis Graduate School of Business (multiple)
  • East Carolina University College of Business (multiple)
  • University of Buffalo College of Business and Alumni
  • Michigan State Bar/Institute for Continuing Legal Education Annual Conference (multiple)
  • Graduate Business Student Services Association Annual Conference
  • Michigan Chamber of Commerce Executives Conference (multiple)
  • Several Chambers of Commerce and Convention & Visitors Bureaus
  • Several Community College Professional Staff and Community Education Programs
  • Michigan Society of Governmental Meeting Planners
  • Texas Society of Governmental Meeting Planners
  • Michigan Municipal Risk Management Association (multiple)
  • Michigan Association for Continuing Education and Training (MACET) (multiple)
  • Michigan Association of Secondary School Principals (MASSP)
  • Michigan Parent Teacher Student Association (MPTSA)
  • Michigan School Business Officers (MSBO) Annual Conference
  • Michigan Recreation and Parks Association (MRPA) Annual Conference
  • Independent Accountants Association of Michigan (IAAM) Annual Conference
  • Michigan Virtual University (multiple)
  • Michigan Dental Association professional staff (multiple)
  • Michigan Pharmacists Association (multiple)
  • Grand Rapids Chapter – Association for Human Resource Management
  • American Board of Emergency Medicine professional staff
  • Engineering Society of Detroit
  • National Rural Electric Cooperative Association (NRECA) Conferences (multiple)
  • Construction Specifications Institute (CSI) Annual Conference and Webinar Programs
  • Center for Professional Education, Incorporated (CPE, Inc.) (multiple)



East Lansing, Michigan


Available Upon Request


I am one of the leading speakers on time, e-mail, device, and distraction management in the US, doing 75-100 individual client sessions each year for several years running. I also lead workshops on Outlook and Gmail/Google usage.

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