What I Like to talk About

Elaine Simpson is a passionate National Speaker, Consultant, & Trainer with offices in Detroit, Michigan and Phoenix, Arizona. Her passion for speaking and helping others began early on and it has stayed with her ever since. As an identical twin within a set of triplets born on Christmas day, Elaine has always strived to stand out from the pack and goes above and beyond to create workshops, trainings, and keynote presentations that are unique, energizing and equally as engaging.   Sharing her positive and not so positive stories about being a triplet and her 30+ years in property management and hotel management, Elaine uses her experiences, struggles, successes and stories, the good, bad and the ugly, to connect and relate to anyone who has customers and/or employees. With humor and interactive exercises, Elaine grabs the audience and takes them for a ride that they will enjoy, remember and learn from.

Listed below are the sessions currently offered by Elaine Simpson and Occupancy Solutions.  All sessions are customizable to meet your specific needs and can be modified to meet any length requirement whether it be an hour session, half day or a full day workshop.  Should you require education on a topic not currently listed below, Elaine is always willing and able to create custom sessions or series of sessions just to meet your specific needs…just contact Elaine Simpson of Occupancy Solutions to discuss your needs, concerns and ideas today!

  • It's Fair Housing, Not Fear Housing - Fair Housing Compliance Solutions
  • Hitting a Home Run - Basic Leasing Skills & Property Management Solutions That Will Lead to a Lease!
  • Don’t Raise Your Voice, Improve Your Message – Strategic Communication Solutions For Management Professional
  • Creating A Healthy Environment In The Workplace – Constructive Conflict Management Solutions
  • Standing Out From The Crowd - Successful Marketing, Leasing & Resident Retention Solutions For The Affordable Housing Industry
  • Converting A Problem Into An Opportunity - Creative Problem Solving Processes & Solutions That Work
  • Rolling Out The Red Carpet And Unlocking The Secret To Positive Resident Retention & Loyal Guests Solutions
  • Becoming A Master At Negotiation - Negotiation Skills, Techniques & Solutions Focused On A Positive Outcome
  • Executing Success Strategies – Solutions For Overcoming Objections & Closing with Confidence 
  • Proactive Strategies & Solutions for Increasing Revenue By Decreasing Resident Delinquencies 
  • The Building Blocks of Successful Outreach & Networking – Solutions For Effective Marketing In Today’s Word
  • Skills For Success – Solutions For Optimum Leadership And Supervision in The Property Management & the Hospitality Industries
  • Building Your Dream Team – Effective Collaboration And Team Building Solutions For Your Business

My Background

Elaine Simpson has been employed in the housing industry since 1986. Starting on site as a leasing agent, she moved up, working as assistant manager, site manager, executive director and finally senior regional manager with communities in several states and portfolios containing more than 1400 units.  Ms. Simpson has worked for local and national industry leading companies and throughout her career, has trained new managers across the country, assisted in creating “Best Practices” and procedure manuals, participated in numerous task forces during national mergers, acquisitions and dispositions and headed “turn around” teams assigned to troubled communities, successfully increasing income while decreasing expenses and allowing the property to recover economic viability.  


With over 27 years of experience in the multi family industry, Elaine Simpson founded Occupancy Solutions, LLC to provide operations, marketing, leasing, training and consulting services for multifamily professionals of market rate, senior and affordable housing communities throughout the United States.   Occupancy Solutions assists communities by providing proven, cost-effective techniques and strategies that achieve increased occupancy, improve resident retention, minimize expenses and increase net operating income.  Ms. Simpson is a national speaker focusing on property management best practices including leasing, marketing, customer service, time management and Fair Housing. Ms. Simpson is a licensed real estate broker, a Certified Senior Real Estate Specialist, an Accredited Resident Manager, an NAA EI Faculty member and a Certified Assisted Housing Manager. Occupancy Solutions is proud to be a Women Business Enterprise Network certified business. Let Occupancy Solutions create solutions for your community. To learn more about the vast range of services Occupancy Solutions can provide, please visit www.occupancysolutions.comfor more information.


"Your class last week was a wonderful and I appreciated your presentation very much. I was pleasantly surprised to learn a new prospective in several areas, even though I have had many fair housing classes through the years. The presentation kept us all on our toes, thanks again."

Jane Lamerson  

Regional Property Manager

KMG Prestige, Inc.

"Thank you so much for providing our employees such a great training! I got very good feedback from them and hope they can apply what they learned into practice.

We look forward to having you again next year!"

Siyang Xia 

Vice President of Asset Management

HH Fund


"Having been to many training's in my career, I can honestly say that Elaine Simpson is one of the best in the business!  She is my favorite trainer.  She is extremely relateable, personable, and very passionate about what she does.  She makes the topics fun, interactive and definitely not boring.  I have learned so much from her these past 5 years.  I truly look forward to her workshops."

Rick Goren

Community Manager

Lockwood of Waterford Senior Community

"Thank you so much for speaking at our yearly training meeting. Over a few simple conference calls, you were able to capture every point with such ease making your presentation customized for our team. Speaking to a group of employees who have "seen it all," you were able to keep them engaged, spark interaction and maintain a new level of energy with our crowd. That's not easy to do! You really understand your audience and it shows. Thank you for making our meeting a big success. We look forward to working with you again in the future."

Tammy Hubble

Systems Administrative/Corporate Trainer

Winterwood Property Management

"Elaine, I just wanted to take the opportunity to say thank you on behalf of the Harmony Oaks staff for the excellent Leasing training we received last week.  We are excited about trying some of the ideas you and our colleagues presented.

Thank you!"

Aisha Duniver
Property Manager
McCormack Baron Management

"Whether you're working on multi-million dollar real estate deals or parenting a recalcitrant child, Elaine's presentation on negotiation offers practical tips for success!  She is an entertaining and engaging speaker.  Her talk was both fun and informative!"

Jessica Hallmark, Esq
Education Committee
Commercial Real Estate Women

"We reached out to Elaine Simpson to provide a leasing training to some of communities in the New York area and after having a couple of phone calls, Elaine narrowed down our needs to be marketing not leasing.  Following the all day training,I asked the property managers individually about their thoughts from your presentation, they were thrilled with the training.  It was refreshing,  focusing  on opportunities and low to no cost marketing efforts and resident retention.  The activities were relevant and well received.  The training reminded them that there is more to our business than compliance.  I heard from several attendees that we simply do not have enough of this type of training.  All good stuff!" 

Pamela W. Monroe, CPM
Vice President, Property Manager
National Church Residences



Phoenix, Arizona




Property Management & Hospitality Management including leasing, sales, marketing, customer service and fair housing interactive workshops and trainings.

Available to Verified Event Organizers Only

Contact Me