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Los Angeles, California
Exceptional Customer Service Communicate to Win Women's Leadership

FEES :

Available Upon Request

My Expertise

After working with the public for 30 years I have learned what it takes to deliver exceptional customer service. Effective communication skills and people skills are the pillars of great customer service. With 20 years as a leader in the Toastmasters organization I've learned how to effectively lead teams and help organizations develop these skills.

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What I like to talk about

  1. Extraordinary Customer Service Skills
  2. Effective Leadership that Makes a Difference
  3. Developing Emotional Intelligence
  4. Communicate to Win
  5. Leadership Skills for Women
  6. Empowering Women to Succeed

My Background

Lesley Nardini is an award-winning international speaker and 2-time Amazon bestselling author who has delivered more than 1,000 presentations to more than 20,000 people in 30 states and 7 countries.  Among her clients are several Fortune 500 companies, including Oracle, Siemens, Delta Airlines, Intel and even the US Army.

 

Lesley’s career has spanned 30+ years working with the public, primarily in the hospitality, fitness and banking industries.  During that time, she was frequently    recognized for her exceptional customer service skills, winning several awards. 

 

She has been mentored by great business leaders and speakers such as Brian Tracy, Jack Canfield and Tony Robbins.  Her expertise and knowledge will energize you and give you information that you can use immediately to accelerate your success in business and in life.

Testimonials

Lesley’s program is full of information and simple ideas that will help you delight and surprise your customers on a consistent basis.

~Joe Theisman, World Champion in Life & Sports

 

This terrific program is loaded with practical proven ideas to generate repeat business and endless referrals.

Brian Tracy, International Speaker and Bestselling Author

 

Lesley is an amazing speaker, author and business leader.  If you’re ready to achieve more business success, then my friend Lesley Nardini.

~James Malinchak, Featured ABCs Hit TV Show, “Secret Millionaire”, Top-Selling Author, Millionaire Success Secrets, Founder, www.MillionaireFreeBook.com

 

The ideas and information in this program will help businesses of every size to attract and retain lifelong customers.

~Kevin Harrington, Original Shark on Hit TV Show, Shark Tank and Creator of the Infomercial

 

Lesley is a dynamic speaker and author who will educate and motivate your group to new levels of success.  Bottom line—she ROCKS!

~Craig Duswalt, Speaker, Author, Radio Host and Creator of RockStar Marketing www.CraigDuswalt.com

 

Lesley truly offers a unique blend of success skills while inspiring.  This program is such a valuable and practical guide for EVERY business!

~Forbes Riley, CEO Spin Gym, Celebrity TV Host

 

A practical guide with relevant examples of how to consistently deliver exceptional customer service.

~Jill A. Lublin, 3x Best Seller, International Speaker, CEO, www.JillLublin.com

 

Lesley's Seminar is designed to help women live an exciting purposeful life. Lesley’s mission aligns with my work to help women have fulfilling relationships at every age! 

~Susan Sheppard, Getting What You Want, Inc, Creator of the Love with CLASS System of creating the relationship you want

 

Lesley’s program was so inspiring and uplifting.  She walks her talk and has a wealth of knowledge and experience to empower women to live their best life.

~Janie Lidey, Grammy Award Winning Song Writer

 

Lesley is an inspiring, powerful speaker.  She helped me to better define my personal style and feel ever more confident in my own skin which has impacted my success.

Angel Monacelli, Professional Speaker and Bestselling Author

 

“This program is the secret weapon that every business can use to achieve the success they are looking for. Lesley Nardini has put together a collection of unforgettable personal touch tips and easy to use strategies that are incredibly noteworthy and valuable to any business. Her 31 Secrets are truly magical! I am recommending this book to every one of my clients across the globe to help make their customer experience “Magical”! Well done!”

~John Formica, The “Ex-Disney Guy”, America’s Customer Experience Speaker and Coach, www.JohnFormica.com

 

Lesley is a rare commodity.  She is extremely competent and knows her business inside and out.  What makes her really special is her ability to be professional while being herself at the same time.  Unfortunately, customer service is filled with people who act like robots.  Not Lesley.  She is able to be extraordinarily capable while being empathetic and treating you like a real person.  This is a rare skill in the customer service industry.

~Bruce Allen, Vice President, Westat, Inc.

 

Lesley’s program is amazing and one of the BEST on how to achieve world-class customer service through the art and science of PERSONAL TOUCH.   This will provide you with immediate winning action ideas.

Steven R. Shallenberger, Founder, Author, National Bestseller, “Becoming Your Best: The 12 Principles of Highly Successful Leaders”

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